UPDATED: 15:45, Monday 6th April 2020

In light of the continuing developments of the COVID-19 (Coronavirus) outbreak, we wanted to reassure you that we are here for you and are constantly monitioring the situation - making the health and wellbeing of our families, supporters, staff and volunteers our top priority. 

In line with Government guidance, we have had to adjust the way some of our services are delivered but rest assured, we are still here to support you.

Support during COVID-19

Twinline

Our free service is available to everyone and is open as normal, Monday to Friday from 10am to 1pm and from 7pm to 10pm.

Call us: 0800 138 0509 or if you would prefer not to call but would still like to contact us for some support email us: asktwinline@twinstrust.org

Family Crisis Support (Formerly Helping Hands)

We are changing the way we work so we can continue to offer help to those who are in extreme need and who are being impacted by the restrictions brought in as a result of the COVID-19 pandemic. We know that there’ll be less support available for our families due to services being cancelled or healthcare professionals being diverted to help on the frontline. Our adapted service will offer remote support over the phone or a video call to new mums in hospital, new parents who are isolated at home and families who are facing extreme circumstances.

Breastfeeding Peer Support

Our Breastfeeding Peer Support service is currently running as normal. For more information on this service, please click here.

Clubs

The UK Government have advised that we should all be restricting non-essential travel and contact, including social gatherings and clubs. It is important to follow the guidance offered so we can all protect those most vulnerable.

There are other ways you can continue to support those families who attend your clubs during times of self-isolation and social distancing. Most clubs have a Facebook group or page, this is a great way to connect with people who usually attend your club. You could set up a conversation starter post each day with different topics to discuss. Or why not set up a group Whatsapp for your club so you can keep each other updated with activities and ideas to keep your little ones entertained and keep everyones spirits up.  If you are aware you have some particularly vulnerable people within your club who may struggle with the isolation, why not consider setting up a buddy system, connect two people who are likely to get along so they can support each other virtually at times when they are feeling the strain.

The health and wellbeing of all of our multiple families is our absolute priority and therefore Twins Trust have made the difficult decision to postpone all our directly run club activities in Northern Ireland until further notice.

Courses

Practical Preparing for Parenthood courses
Regional courses have been cancelled until further notice and anybody affected by these cancellations has been contacted. 

We will have additional Practical Preparing for Parenthood webinars available. The first extra webinar will be held on 1st April, you can book your place online now. We will be also be running another extra webinar on 29th April as well as our usual Practical Preparing for Parenthood webinar on 20th May.

Antenatal Courses
Antental courses have been cancelled until further notice - anybody who was booked onto one of these course has been contacted.

As a temporary replacement of our usual antenatal courses, we have set up 3-part antenatal webinars which can be booked here.

If you're pregnant and worried about Coronavirus, please read the latest information for pregnant women and their families from Royal College of Obstetricians and Gynaecologists RCOG, The Royal College of Midwives and Royal College of Paediatrics and Child Health.

We want to wish you all well during these difficult times and thank you for your continued support.