Each booking made is for one person. If you wish for more than one person to attend and benefit from the training provided you will need to book and pay for additional places.

Course times and dates may be changed by Twins Trust due to exceptional circumstances. If the new time and date is not convenient to you we will try to offer you an alternative course, but if not available you will be given a full refund.

All group courses require a minimum number of participants to run. If, for any reason, these numbers are not reached you will be notified and entitled to a full refund.

The course will be run on Zoom and we will provide all Zoom joining information. It is your responsibility to ensure your device is set up correctly, suitable for the course and is compatible for use with Zoom. If you experience technical difficulties and are unable to join the course as a result we will attempt to accommodate you on an alternative course but cannot guarantee this.


Following payment for classes or courses if for any reason you are unable to attend and wish to seek a refund/alternative date, we can offer you the following:

a. an alternative date for a future course, if notified at least 7 days in advance*;

b. refund the course booking in full, if cancellation is made earlier than 14 days before the course starts;

c. refund 50% of the course booking fee, if cancellation is made between 7 and 14 days before the course starts; and

d. no refund if cancellation is made within 7 days of the course date.

*In exceptional circumstances we will attempt to find an alternative course date even if notified within the 7 days of the course starting. 

If a cancellation is due to the sad loss of one or more of your babies, you will receive a full refund of your course fees. Please note that Twins Trust do provide bereavement support and the bereavement support coordinator can contact you to offer support if you wish.

We are sorry that we are unable to provide a full refund in all circumstances but this is due to the fact that we will remain financially liable to the course venue and/or course provider. However please note that we may still be able to signpost you to relevant support if appropriate or transfer you to an alternative course.


To respect participants privacy we ask that you do not take photographs, screenshots or recordings during the course.


You are not authorised to:- Copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the course materials or content without prior written permission or use the course materials in the provision of any other course or training whether given by us or any third party trainer.