Whether you would like to chat about expecting twins, triplets or more; feeding, sleeping, starting school, friendships, getting to grips with the teenage years, or anything multiples related, Twinline can provide the support you need.
Sometimes you just may need a listening ear from somebody who understands. All our trained volunteers are parents of twins or triplets.
This is a free service and available to everyone.
Call us: 0800 138 0509
Twinline is open Monday to Friday from 10am to 1pm and from 7pm to 10pm
Here’s how Twinline has helped just some of our callers:
I spoke to someone on Twinline today as I was at breaking point. I can’t believe how knowledgeable the person was with so many tips which is just what I needed.
"It was really nice to have a friendly voice to chat it through with and I’m grateful this service is available.”
“Twinline is such an excellent idea. I rang on several occasions when things got tough at home. My partner works long shifts and it has been good to have someone to talk to,"
"We spoke to a great lady. She was calm, supportive and reassured us we were doing a great job with our twins. As she spoke from experience - we felt immediate relief. Our twins are now three and a half years old and thriving,"
Sometimes it gets to the point where you need to speak to someone who knows the fear and the frustration and the joy of having twins,
AskTwinline email is also here to support parents:
"Thanks so much for your response. Your personal touch really made me feel warm and fuzzy. Thinking back to how difficult it was with 3 small children, I am reminded of the will power that took every day, and have found that again. Thanks again for your help.”
Our listeners all offer an empathetic ear with no judgement. Some people have described it as a warm hug over the phone. We can also signpost you to our resources for further support.
One of our volunteers said:
“I called Twinline a couple of times during the toddler years for support when I was struggling with my twin boys’ behaviour.
I now volunteer on the service to hopefully offer the same warmth and empathy I was given, and so needed, during that time. It’s hugely humbling and rewarding to be able to give back and offer help and support to parents in need. They always say it helps so much to speak to someone with a lived experience of having multiples."
Do you need a translator?
If you would like to find out more about Twins Trust support services, but struggle with English, we can provide you with an interpreter to help you access this service. All you have to do is call the office, or get someone to call on our behalf, on 01252 332344 and request a translator.
From there we will then organise a time and date to give you a call with a translator on the line. Our translation services are provided by LanguageLine Solutions, who can translate into more than 180 different languages.
See our translation page for more information.