Family support

As your first port of call, we've got lots of information on the following topics to support you.

Our helpline, Twinline, is open Monday to Friday from 10am-1pm and from 7pm-10pm on 0800 138 0509 for all your questions. If you would prefer to send us your question then please complete the Ask Twinline form.

We offer a variety of courses for those who are expecting twins, triplets and more. We also offer parenting courses and virtual clubs. 

For course enquiries please email [email protected].

Additional information can be found on our main information page.


Please see our FAQ page for any membership questions you have.  If you cannot find your answer here, please contact us at: [email protected]

Press office

[email protected]


[email protected]

Healthcare Engagement

 [email protected] 

Other ways to contact

For any other general enquiries, contact us via [email protected] or by calling 01252 332344 and selecting the department from the options below:

  • 1 for courses
  • 2 for family services
  • 3 for membership or fundraising
  • 4 for healthcare engagement
  • 5 for media and communications
  • 6 for accounts and operations

Our offices are at Suite 7.02, One Crown Square, Church Street East, Woking, Surrey GU21 6HR.