Family Crisis Support

Family Crisis Support Service offers short term practical support at home to families with twins, triplets and more in times of difficulty.

Our Twins Trust Practitioner and Volunteers are all qualified childcare professionals trained by the prestigious Norland College. Practitioners provide short term hands on practical help and advice at home, supporting families to help cope with the challenges they face and build confidence through enabling and empowering the families during a time of real need.

We can help if one or more of the following describes you:

Have triplets, quads or more
Have suffered a parental or child bereavement and you are struggling to care for your multiples
One or both parents have a severe medical condition that requires hospital stays or operations and it’s impacting on your ability to care for your children
Parents who are suffering from severe post-natal depression or mental health issues
Twins, triplets or more who have medical conditions and/or may be in hospital/or split babies at home and in hospital (if all other avenues of support have been exhausted)

What we cannot help with:

Resolving housing issues
Debt management or applications for benefits
Respite and/or childcare
Long-term/weekly visits
Counselling

If you are unsure if we can help or not then please do contact the family services team on 01252 332344 and press for family services for further information.

How do I apply and what happens next?

Please complete the short application form letting us know why you need help. We will contact you to arrange a time to have a brief chat with you about the support you need. If you are a professional referring a family please note that one of our support team will contact you first to discuss the best way to support the family.

Due to a recent increase in referrals, we're currently unable to schedule new home visits until after Christmas. However, phone support is still available. If you believe you or the family you'd like to refer could benefit from this option, please complete the form as usual and we'll be in touch.

Family Crisis Application Form

Terms and Conditions

All professionals in this scheme have been subject to the relevant checks and hold insurance. These have been confirmed by the agencies involved. Decisions on eligibility and priority of requests are made at the sole discretion of Twins Trust. Applicants agree to abide by these terms and conditions.