Twinline is a helpline that offers free support. 

Whether you would like to chat about expecting twins, triplets or more; feeding, sleeping, starting school, friendships, getting to grips with the teenage years, or anything multiples related, Twinline can provide the support you need.

Sometimes you just may need a listening ear, with no judgement, from somebody who understands. All our trained volunteers are parents of twins or triplets.

We can also signpost you to our resources for further support.

Twinline is open Monday to Friday from 10am to 1pm and from 7pm to 10pm

Call us: 0800 138 0509

If you would prefer not to call but would still like to contact us for some support, complete our online form or email us: [email protected]

I spoke to someone on Twinline today as I was at breaking point. I can’t believe how knowledgeable the person was with so many tips which is just what I needed.

Twin babies

 

Personal experieces
Susie's story
A phonecall to Twins Trust and a simple change to the daily routine for her twins made all the difference for mum Susie Hannam.
Personal experiences, Twinline
Diana's story
Twin mum Diana Daborn called Twinline in despair over sleep and routines issues in 2016 – now she volunteers as a Twinline listener herself.
Personal experiences, Sleep, Twinline, One parent family
Helene's story
Having a Twins Trust volunteer expert at the end of the phone with some handy techniques has been a real lifeline for parents Helene and Gordon Stewart.  
Personal experiences, Twinline, Parents
Liz's story
I just needed some advice about what to expect from people who knew.
Personal experiences, Twinline

 

"Twinline is such an excellent idea.  I rang on several occasions when things got tough at home.  My partner works long shifts and it has been good to have someone to talk to."
"It was really nice to have a friendly voice to chat it through with and I’m grateful this service is available."
"We spoke to a great lady. She was calm, and supportive and reassured us we were doing a great job with our twins. As she spoke from experience - we felt immediate relief. "
"I called Twinline a couple of times during the toddler years for support when I was struggling with my twin boys’ behaviour. I now volunteer on the helpline and hopefully offer the same warmth and empathy I was given."
Do you need a translator?

If you would like to find out more about Twins Trust support services, but struggle with English, we can provide you with an interpreter to help you access this service. All you have to do is call the office, or get someone to call on our behalf, on 01252 332344 and request a translator.

From there we will then organise a time and date to give you a call with a translator on the line. Our translation services are provided by LanguageLine Solutions, who can translate into more than 180 different languages. See our translation page for more information.