Family Crisis Support Service offers short term practical support at home to families with twins, triplets and more in times of difficulty.  

Our Twins Trust Practitioner and Volunteers are all qualified childcare professionals trained by the prestigious Norland College. Practitioners provide short term hands on practical help and advice at home, supporting families to help cope with the challenges they face and build confidence through enabling and empowering the families during a time of real need. 

We can help with all the criteria as explained in the Family Support Service as well as:
  • Families that have triplets, quads or more 

  • Support if you have suffered a parental bereavement and you are struggling to care for your multiples, or you have a partner who has a medical condition that requires hospital stays or operations and it’s impacting on your ability to care for your children.  

  • Support if you have twins, triplets or more who have medical conditions and/or may be in hospital/ or split, babies at home and in hospital. (if all other avenues of support have been exhausted).  

  • Support to health professionals including multiple birth specific advice on equipment, safe sleeping and getting out of the house with more than one baby. 

  • Signposting to other support services. 

What we cannot help with 
  • Resolving housing issues 

  • Debt management or applications for benefits  

  • Respite and/or childcare  

  • Long-term/weekly visits  

  • Counselling 

If you are unsure if we can help or not then please do contact the family services team on 01252 332344 and press for family services for further information.  

How do I apply and what happens next? 

Please complete the short application form letting us know why you need help. We will contact you to arrange a time to have a brief chat with you about the support you need. If you are a professional referring a family please note that one of our support team will contact you first to discuss the best way to support the family.   

Family Crisis Application Form

Terms and Conditions

All professionals in this scheme have been subject to the relevant checks and hold insurance. These have been confirmed by the agencies involved. Decisions on eligibility and priority of requests are made at the sole discretion of Twins Trust. Applicants agree to abide by these terms and conditions. 

How we've helped
Anna's story
"Gemma from Twins Trust came in to help at just the right time; it was a godsend and made me realise how close I was to burning out."
A quad family's experience
Quad mum Rebecca Thompson says the practical help provided by Family Crisis Support was a life-saver and helped the family get through a very difficult time.
Supporting Tanya during Covid-19
First-time mum Tanya gave birth to twins Bonnie and Stanley a week before the country went into lockdown.
Dad of triplets receives support
Paul's wife tragically passed away just a few days after their triplets were born. Our support service helped him at the time he needed it most.