If you have any questions which are not answered below, please contact us.

When is the 20% off?

The next discount period will be available both online and in stores from 29 November - 8 December.

How does the discount work?

Find out how to use your discount.

Show your e-card in-store, either on your phone or print it out, to get your 20% discount. You can also use the discount online by accessing a single use code on our Multiple Savings site during the promotional period.

Where can I find my Twins Trust e-card?

Log in and click here to view and download your membership card at any time. You’ll also find your membership card at the bottom of your Twins Trust monthly email updates.

If you'd like to add your card to your Apple or Google Wallet, you will find a link in your monthly Multiple Savings email.

Can I share the discount?

As this discount is a benefit for our members, only current Twins Trust Members will be able to use the discount.

Should I book an appointment?

You can book your appointment for your fitting online. Don't forget to take your socks with you when you go!

Are all styles of shoe included in the 20% off sale?

The 20% discount applies to selected full-price adults and kid’s footwear, and accessories. Offer excludes reduced price, collaborations, shoecare, Torhill and Originals and cannot be used in conjunction with any other offer, promotion or discount (including staff discount).

If you have any more questions, please contact us.