Please note: your username is  your email address.

To reset your password, click here and select “forgotten password”. When you enter your email address you’ll receive an email with a link to reset your password.

If this doesn’t work, please contact us at [email protected] or call 01252 332344.

Your username is the email address which you registered with.

Please click here and enter your email address. 

If this doesn’t work, please contact us at [email protected] or call 01252 332344.

When you’ve logged in, you can update any of your account details via the 'My Twins Trust' page.

Please contact Twins Trust at [email protected] or call 01252 332344. 

It’s possible that you’ve registered with more than one email address. Your membership might be linked to an address that’s different to the one you logged in with.

We’ll ask you to confirm which email address you’d like us to use, when we need to contact you about your membership.

You can access your discounts by following these steps:

1. Log in to your account here.
2. Once logged in, visit the Discounts page here.
3. Click on the 'Go to discounts' link. This will take you to the Twins Trust Multiple Savings website. Please note you can only access the Multiple Savings website by clicking on this link whilst logged in as a member.
4. Browse available discounts or search for a specific discounter. The discounter's page will explain how to redeem the discount.

For certain discounts you may need to provide your membership number, or for in-store discounts you may need to show your Twins Trust membership card. Your membership number can be found on your card, which can be downloaded from your My Twins Trust page.

If you have followed these steps and are still having problems, please contact us at [email protected].

You can find a full A-Z of available discounts here. This will only show you available discounts and will not tell you how to redeem them. For more information on using the discounts please see 'How do I access my membership discounts?'.

 

Please follow the steps in 'How do I access my membership discounts?' to visit the Twins Trust Multiple Savings website. Once on this site, search for the discounter you wish to use and the promotional code will be displayed on the discount's page. 

Please note, codes often change, so if the one you have doesn’t work, you may need to look up the new one.

If you have any questions about a discount, or need help with logging in and finding the information you want, please contact us at [email protected].

If you can see a link to access the Multiple Savings website on the discounts page but when you click on the link, receive a message that says "Sorry, you can't continue because the route you came from could not be determined," please follow the steps below .

1. Make sure that you are not using a bookmarked tab to access Multiple Savings.
2. Clear the cache on the browser you are using.
3. Try an alternative browser.
4. Try an alternative device.

The issue should be resolved at some point whilst working through these steps. If you have tried all of these and still cannot access Multiple Savings, please contact us at [email protected].

Your membership number is displayed on your membership card. To see your card, please log in and click here.

You’ll also find your membership card in your “Catch up with Twins Trust” email updates.

Log in & click here to view your membership card at any time.

We suggest printing or saving a screenshot of your card. That way you can have it ready to show in shops which offer a discount.

You’ll also find your membership card at the bottom of your Twins Trust monthly email updates. 

When you download your membership card from an iPhone a blue arrow will appear at the top right of the screen. Click on this to see your card.

You will find a link to add your card to your Smartphone Wallet in your monthly Multiple Savings email. If you click on the ‘add to wallet’ button underneath the card in the email, you will be able to add it to your wallet for use in shops. If you do not have a copy of the Multiple Savings email or have any trouble downloading it, please email [email protected] and we will help you.

 

Twins Trust membership can pay for itself and save you money with our exclusive discounts scheme.

‘Multiple Savings’ gives members more than 100 ways to save on shopping, cinema tickets, days out, holidays and much more. Click here for details of all current discounts and offers.

Twins Trust’s magazine for members, ‘Multiple Matters’ comes out four times a year. It’s filled with heart-warming stories and interesting features all about twins, triplets and more.

Click here to find out more about all the benefits of Twins Trust membership.

To find out how membership fees help to fund our work for families with twins, triplets and more, click here.

Twins Trust membership costs just £3.80 a month when you sign up by direct debit. You can also take out a one-year, three-year (Silver) or five-year (Gold) membership. Click here for more information on pricing.

A one-year membership costs £48.

Silver membership costs £130 for three years (£43.30 per year).

Gold membership costs £199 for five years (£39.80 per year).

All Twins Trust members get great benefits. Click here for more information.

To change your direct debit details in time for your next payment, please contact us at least five working days before the next collection date. Please email [email protected] or call 01252 332344.

To update any personal details, please log in and click here.

You can also let us know by email at [email protected] or call 01252 332344.

Log in and click here to let us know which types of emails you’re happy to receive from Twins Trust, or unsubscribe from all emails.

If you’re a member, sometimes we need to contact you about your membership. So, you may receive a few membership-related emails even if you have unsubscribed from everything.

Please click here to register for the Pregnancy Countdown Tool.

Please contact us at [email protected] or call 01252 332 344 to tell us you’d like to cancel. If you pay by direct debit, please contact us at least five working days before the next collection date.